Frequently Asked Questions

Everything you need to know about shopping with LELOSI Poland.

What makes LELOSI apparel unique?

LELOSI is famous for its exceptionally soft 'second skin' material. Our fibers are designed to provide maximum comfort, high elasticity, and durability, making them perfect for both active lifestyles and daily lounging.

How long does shipping take within Poland?

Standard delivery within Poland typically takes 2 to 4 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your package's journey.

What is your return policy?

We offer a 14-day return window from the date you receive your items. Products must be unworn, unwashed, and in their original packaging with all tags attached to be eligible for a full refund.

How should I care for my LELOSI products?

To maintain the softness and shape of your clothing, we recommend washing at 30°C on a gentle cycle. Avoid using fabric softeners or tumble dryers, and always air dry your garments away from direct heat.

Which payment methods do you accept?

We accept various secure payment options including credit/debit cards (Visa, Mastercard), PayPal, and popular local Polish payment methods like BLIK and Przelewy24.

How do I choose the right size?

Since our material is highly elastic, it fits a wide range of body types. We provide a detailed size guide on every product page to help you find your perfect fit based on your measurements.